Although most tickets are uploaded to your SeatGeek account, some venues require their tickets to be delivered via a third-party service like AXS. As the event draws near, you will receive an email prompting you to accept your tickets. AXS tickets are delivered within 24-48 hours of the event.
After following the instructions provided, your ticket will be displayed as a digital barcode in the AXS app. The event staff will scan this digital barcode to let you and your party into the event.
- Click the link in the email from AXS prompting you to claim your tickets and create an account using the same e-mail address you provided when you placed your order.
- Once you're logged into the AXS app, your tickets will be shown as a digital barcode in the "Your Events" tab of your AXS account.
Having trouble finding the email?
Try searching your inbox for firstname.lastname@example.org. Alternatively, you can create an AXS account before receiving the email.